Aspiring Data & Business Analyst

Turning business data into clearer decisions.

I am Gabriela Silva, an Information Systems student with a Finance minor who is interested in business operations, implementation, and using data to help teams work smarter.

Explore My Experience Email Me
ISInformation Systems Major
FINFinance Minor
UTEPWoody L. Hunt College of Business
2027Expected Graduation

About Me

I enjoy finding the story behind the numbers.

My interest in data and business analysis comes from seeing how the right information can help people make better decisions. I bring a blend of customer-facing leadership, operational awareness, and analytical curiosity to every project.

Through my current internship in transportation and previous experience in retail leadership, I have developed practical experience with performance metrics, reporting, stakeholder communication, process improvement, and customer insights.

Experience

Building insight from real business operations.

Experience across transportation implementation, operational reporting, sales leadership, and customer engagement.

Implementation Intern

Mesilla Valley Transportation

2026 – Present

  • Analyze operational and account data to identify performance trends and opportunities for improvement.
  • Use AS/400 to verify scorecard metrics and support accurate performance reporting.
  • Communicate findings and trend updates to stakeholders across implementation workflows.
  • Support process improvement initiatives that strengthen operational efficiency and account success.

Assistant Sales Manager

Ben Bridge Jeweler

2023 – 2026

  • Used Power BI, Excel, Salesforce, and KPI reporting to monitor sales performance and customer engagement.
  • Supported audit readiness, inventory controls, reporting accuracy, and day-to-day team operations.
  • Led customer outreach and CRM reactivation efforts to create stronger appointment and sales opportunities.
  • Collaborated with team members to improve performance, service quality, and operational consistency.

Skills

Tools and strengths I bring to the table.

A growing toolkit centered on data analysis, business systems, operational reporting, and clear communication.

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Data & Reporting

Power BIExcelKPI Analysis ScorecardsData VisualizationReporting
◫

Business Systems

SalesforceAS/400CRM Information SystemsProcess Improvement
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Business Strengths

Stakeholder CommunicationImplementation OperationsCustomer InsightsTeam Leadership

Featured Project

Using data to understand AI usage on campus.

ChatGPT vs. Claude

University student usage analysis

ChatGPT
Claude
Research
Writing

Power BI Dashboard

AI Tool Usage Among University Students

A Power BI dashboard project comparing how university students use ChatGPT and Claude for academic tasks, research, writing, and productivity.

  • Analyzed survey responses to identify patterns in AI tool adoption and student preferences.
  • Created interactive visualizations that made usage trends easy to compare.
  • Developed business recommendations around responsible AI education and student support.
Power BISurvey Analysis Data VisualizationBusiness Recommendations

Education

Academic foundation.

UTEP

Bachelor of Business Administration

Information Systems Major • Finance Minor

Woody L. Hunt College of Business

Expected December 2027

3.62 GPA • Dean's List

Let's Connect

Interested in working together?

I am always open to connecting with professionals and teams working in data, business analysis, operations, and information systems.

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